Skills Grid

 

Computer Skills

General	Specific
Databases	Act Goldmine Maximizer MS Access Some SQL and Oracle SAP
Graphics and Publishing	Adobe Acrobat Adobe Photoshop Corel Paint CorelDraw FrameMaker Illustrator Articulate Visio Photoshop Illustrator MS Publisher PageMaker PhotoPaint PowerPoint Quark Force 10 Camtasia Captivate RWD uPerform c
Internet	Internet Active Server Pages (fundamentals) ActiveX (fundamentals) FrontPage HTML IE5 Blogs & Wiki Development iNext Java (fundamentals) Java Beans (Fundamentals) UML (fundamentals) XML (fundamentals)
Office	Access (fundamentals) Excel (intermediate) Front Page (intermediate) Outlook (Intermediate) PowerPoint (Advanced) Publisher (Advanced) Viso (Advanced) Word (Advanced) Project (Intermediate) Operating Systems Windows 3.1, Workgroups, 95, 98, NT, 2000 (Professional and Server), ME, XP, Windows 7, Windows 8 DOS Installation, Configuration, Monitoring and Optimization of the above. Unix/Solaris (fundamentals) MAC OS X Android iPad
Word Processing	MS Word (Expert) WordPerfect (Advanced) MS Works Text Editors
Hardware	PC Maintenance, troubleshooting and Upgrading Modems, sound and Video cards Digital Cameras Scanners Printers iPads, and other small personal computing devices
Miscellaneous	Development, testing, documentation, implementation and training of a number of non-commercial software for specialized needs and clients

Writing Skills

Technical Writing	Plan, write, and edit engineering/technical publications and online help that include descriptions of operation, installation, theory and performance of communications equipment, and products Define Interface Process flows Interview people in charge of each point of the development cycle Documenting the features of a large and complex web-based e-business application,  writing planning and installation guides, documenting APIs for internal developers, system integrators, and customers. Writing developer documentation for UNIX and Windows platforms Identify and document systems and data requirements, processes, and business rules for clients (Administration and installation guides, user guides, Code and API reference guides)
Business and Marketing Writing	Proposal Writing Produce, update, and distribute customized and boilerplate documents in support of sales and marketing efforts Provide customer research and competitive information Development of marketing materials Experience in sales/corporate proposal and presentation development Experience in writing copy that targets system integrators, OEMs, resellers and developers
Skills used in all kinds of Writing	Conform to established style standards and templates or create new ones Indexing and strong editing skills for all types of documents Create all illustrations to support the copy Maintain and update existing documentation Generate documents for print and publishing on the web using various software tools Document internal procedures to support the writing team and standardize processes. If lone writer, to leave procedures behind as aid for maintenance of documentation. Ability to solve problems and deliver quality work in a fast-paced environment and juggle multiple projects Work with other staff (teams, managers) to determine documentation requirements and the scope of writing projects Prepare documentation plans, schedules, and manage projects

Soft Skills

Business Skills	Project Management Change Management Analyzing business requirements Customer service GUI Design Making decisions and weighing risks Presentations - Delivery and development Problem solving and decision making Proposal and grant writing Software analysis, needs assessment and Implementation Systems Analysis Time Management Technical Writing
Business on the Internet	Security Research Conducting Business on the Web Data flow and Database usage Content Management
Human Relations	Appraising people and performances Career development Communication skills Conflict resolution Counseling and disciplining Goal setting Team building --Maximizing employee involvement Trainer/Facilitator Performance Assessment Training, coaching and delegating

Training Skills

Overall	Developing training materials Creating exercises and demos Preparing the room Slides for WHY, demo for HOW Handling classroom logistics
Skill Set	Expert at troubleshooting on the fly Comfortable managing a class Attention to detail Good sense of humor and firm grasp of Murphy's Law Prepare Equipment ahead of time Prepare the Students
Presentation Building	Review the basics and build from there Break content into chunks Have the right amount of content too much (frustrating) too little (annoying) Focus on the key points Engage students with varying learning styles Focus on One Thing at a Time Lecture Demo Hands-on exercise Question-and-answer session Discussion