Almost everyone owns a computer that contains some sort of word processing software. So why hire the services of a technical writer? Word processing software is only a tool. It's the person behind the tool that makes the difference. Here are some benefits of hiring a technical writer:
- Technical writers bridge the gap between product designers and those who must use the product. We transform industry jargon into a language that all audiences (from novice through expert) can understand.
- Well written documents reduce calls to your technical support department. Customers who learn how to complete their tasks by reading the documentation won't have to call your support staff.
- Hiring a technical writer significantly reduces your documentation costs. Technical writers can write more concisely without sacrificing quality, resulting in shorter manuals and production costs.
In my career, I have seen thousands of dollars wasted by companies that use precious engineering time for writing manuals.
If your engineers give me the facts, I can sort out the data at a fraction of the cost!
Excellent points. Technical writing was one of the courses I took in pursuit of my business degree.
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